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Account deletion

How creators and brands can think about profile removal, account deletion and records tied to completed work.

01

Before you delete

Creators should check whether their public profile, active applications or open payments need attention before deletion.

Brands should check active jobs, applicant decisions and billing status before asking for account removal.

02

Public profile removal

Creator profiles can be made unavailable so brands cannot discover them through the marketplace or public profile URL.

Some historical references may remain where they are required to preserve job, payment or review context.

03

Billing and legal records

Some payment, invoice, fraud prevention or legal records may need to be retained even after account deletion.

Those records should be kept only for legitimate operational or legal reasons.

04

How to request deletion

Use the same verified email address associated with the account when requesting deletion.

The team should confirm the request before removing access, because account deletion can affect profiles, messages, jobs and payment history.

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